Privacy Policy
Last updated: August 3, 2026
Your privacy matters to us. This policy explains how Buy Solar Generators collects, uses, and protects your personal information when you use our website and services.
Information We Collect
We collect information you provide when:
- Creating an account (name, email, phone number, password).
- Placing an order (delivery address, payment information).
- Contacting our support team (inquiry details).
- Subscribing to our newsletter (email address).
We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, and pages visited. This helps us improve our service and prevent fraud.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate about your order status, delivery, and support inquiries.
- Send promotional emails and newsletters (you can unsubscribe anytime).
- Improve our website and customer experience.
- Prevent fraud and ensure the security of our platform.
- Comply with legal obligations.
Payment Information
All payments are processed securely through Paystack, Nigeria's leading payment gateway. We do not store your full credit/debit card details on our servers. Paystack is PCI-DSS compliant and uses industry-standard encryption to protect your payment information.
Data Sharing
We do not sell, rent, or trade your personal information. We only share your data with:
- Delivery partners — to fulfill and deliver your orders (name, address, phone).
- Payment processors — to process payments (Paystack).
- Legal authorities — when required by law or to protect our rights.
Data Security
We take data security seriously. We use SSL encryption (HTTPS) to protect data in transit. Access to personal information is restricted to authorized personnel only. We regularly review our security practices to ensure your data remains protected.
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how you use our site. You can disable cookies in your browser settings, but some features of our site may not work correctly.
Your Rights
Under the Nigerian Data Protection Regulation (NDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict processing of your data.
- Withdraw consent for marketing communications at any time.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. Order records are retained for legal and accounting purposes. You may request deletion of your account and associated data at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this policy or wish to exercise your data rights, contact us at hello@buysolargenerator.ng or call +234 800 123 4567.